Agartala: Feb 20: A major fraud has been uncovered at HDFC Bank in Udaipur, involving employees allegedly cheating customers. Four cases have been filed by affected customers, with the investigation led by the Sub-Divisional Police Officer and overseen by the Additional Superintendent of Police.
According to Gomati District Police Superintendent Namit Pathak, an initial sum of ₹82 lakh has been identified as embezzled. Preliminary findings suggest that multiple individuals, including two women employees, are involved in the scam .
This incident has raised concerns about the reliability of private banks in the state. Reports indicate that some employees are using unethical methods to extract money from customers, eroding trust in these institutions.
To address these concerns, HDFC Bank has been taking steps to educate customers about safe banking practices. They’ve hosted fraud awareness sessions and launched initiatives like the “Vigil Aunty” campaign to encourage safe banking habits ². Additionally, they’ve issued public advisories on digital arrest fraud and marked International Fraud Awareness Week with a conference on cybercrime prevention .
The bank has also launched innovative products like the “Anmol Salary Account” with integrated cyber fraud protection ⁵. However, the current fraud incident highlights the need for continued vigilance and robust security measures to protect customers’ funds.
